Privacy Policy

This privacy statement (“Policy”) describes how Prime 360care and its affiliates collect, utilize, and disclose information received from you via various websites and applications, including https://www.prime360care.com/ that link to this Policy (collectively, the “Sites”).

This Policy also regulates offline data gathering, such as when you visit our physical offices, attend Prime 360care events, or communicate with our representatives at other events, or in any other situation where this Policy is made available to you.

Prime 360care processes data on behalf of healthcare providers in accordance with our patients’ agreements. According to the Health Insurance Portability and Accountability Act (“HIPAA”), certain arrangements may necessitate Business Associate arrangements.

Prime 360 Care Clinic Range of Services and Functions

Prime Care360 provides comprehensive healthcare, including primary care, urgent care, IV therapy, and weight loss programs. We offer personalized care, seamlessly integrating urgent and primary services. For convenience, telemedicine appointments are available. Our Med Spa features various beauty and wellness treatments. Our multilingual team of professionals, including Dr. Rehman, Dr. Faheid, Dr. Ashraf, and NP Hirani, ensures quality patient care. Please see the “About” section of https://www.prime360care.com/  for more information on Prime 360care.

Overview of Collected Personal Data

Prime Care360 may gather several sorts of personal information in the process of offering our healthcare services. This includes, but is not limited to, the following:

1. Identifiers: Information such as your name, email address, or IP address.
2. Data from our patient records: Your postal address, phone number, and other pertinent information.
3. Commercial data: Details about products or services you’ve purchased.
4. Electronic network activity data: Information about your interactions with our website.
5. Professional or occupational information.
6. Geolocation data: Information about your general or specific location acquired from your IP address or GPS-based capabilities.

Disclosure and Exchange of your personal data

Prime Care360 does not share or sell your personal information to any 3rd party vendor. We do not use any kind of information collected for marketing purposes.

Methods of Personal Data Collection

• You directly contribute information while filling out forms, requesting services, taking surveys, or contacting patient support.
• Cookies and other automatic data collecting technologies are used to collect information about your device and website interactions.
• Other sources of information include lead generation firms, social networks, business partners, and publicly available sources.

Applications of Your Personal Data

• You directly contribute information while filling out forms, requesting services, taking surveys, or contacting patient support.
• Customizing your experience and improving website functionality.
• Identifiers: Information such as your name, email address, or IP address.
• Maintaining the Sites’ safety, security, and integrity.
• Ensuring that all legal criteria are met.

Data Protection Measures and Retention Practices

Prime Care360 uses a variety of security methods to protect patient information, including encryption for sensitive data. While we take precautions to protect your data, we cannot guarantee total security. We maintain information for as long as is necessary for the purposes for which it was obtained, and we will not store it for any longer than is necessary unless compelled by law.

Data Collection: Methods and Technologies, Including Cookies

Prime Care360 employs automatic data gathering tools, such as cookies, to improve user experience, collect statistical data, and maintain website security. Cookies are little text files that are kept on your device and help the website perform properly. You may manage your cookie options on our websites by clicking the “cookie preferences” link.

Integration of Social Media and Technology

Prime Care360 interfaces with distinct entities’ social media and technological platforms. Third-party social media and marketing organizations’ data may be used to enrich our data sets. Prime Care360 may post content on social media platforms, and user interactions are governed by this Policy.

Residents of Applicable States have the following rights:

Residents of states with consumer privacy laws may have rights, such as the ability to know, access, correct, delete, and opt out of the sale or sharing of personal information.

Residents’ Privacy Notice:

Texas residents have rights under the CCPA, including the right to request information and have personal information deleted. Prime Care360 does not sell personal information about Texan residents under the age of 16 to third parties.

Note: This website is intended for adults aged 18 and over, not minors:

Individuals under the age of eighteen are not permitted to use the Sites. Prime Care360 does not intentionally collect personally identifiable information from minors under the age of 13. If you suspect we have gathered information about your kid, please notify us and we will delete the information in accordance with applicable laws.

Regardless of where you access it, the information we collect is governed by US law:

If you access our Sites from outside the United States, your information is subject to US law and may be processed in the United States and other countries. You agree to the transfer, processing, and storage of your information as defined in this Policy by using our Sites.

SMS

opt-in and phone numbers collected for SMS communication purposes will not be sharedwith any third party and affiliates for marketing purposes

SMS Terms & Conditions

1. SMS Consent Communication:

The information, such as Phone numbers, obtained as part of the SMS consent process will notbe shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from Careadmin Allen llc, you may receiveconversational messages related to:

Appointment

• reminders/confirmations

Follow-up

• messages

Billing

• inquiries

3. Message Frequency:

Message frequency may vary depending on the type of communication. You may receive up to15 SMS messages per week related to your request.

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’spricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt-in to receive SMS messages from Careadmin Allen llc in the following way:

By

• submitting an online form

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to anySMS message you receive. Alternatively, you can contact us directly to request removal fromour messaging list.

7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get helpdirectly from us atallen@prime360care.com

AdditionalOptions:

If you do not wish to receive SMS messages, you can choose not to check the SMS consentbox on our forms.

8. Standard Messaging Disclosures:

Message

• and data rates may apply.

You

• can opt-out at any time by texting "STOP."

For

• assistance, text "HELP" or visit our Privacy Policy/Terms & Conditions

Message

• frequency may vary.

Privacy Policy Revisions and Updates:

Prime Care360 reserves the right to alter this Policy at any time. The changes, as well as the effective date, will be published on https://www.prime360care.com/. Your continued use of the Sites following revisions signifies your acceptance of the updated Policy.

Contact Us:

For inquiries, remarks, or to exercise your rights, contact us via:

9229 Lebanon Rd, Frisco, TX 75035
201 I-35, Gainesville, TX, 76240
940 W Stacy Rd Suite 110, Allen, TX 75013

469-789-2595
214-833-3100
214-347-7666

frisco@prime360care.com
allen@prime360care.com
gainesville@prime360care.com